How to present Customer Service on a resume
When seeking a customer service job, it’s important to list your relevant expertise and experiences on your resume. A well-written resume can make a huge difference when you apply for the job that you desire. We at Pro Resume Writers Brisbane, we specialize in providing resume writing services to aid you in standing out from the competition. In this article, we’ll give you tips on how to convey the customer service aspect of your resume.
- Use action verbsin explaining your customer service experience include action verbs like "assisted," "resolved," or "responded." These verbs prove that you have actively been involved in customer service and achieved the desired results.
- Incorporate specific job duties and responsibilities. Be specific when describing your customer service experience. Instead of simply saying "worked in customer service," use the phrase "managed a team of customer service representatives and took care of customer complaints."
- Give metrics: Include pertinent metrics , such as customer satisfaction rates to demonstrate your impact. For example, "increased customer satisfaction by 15% through efficient method of problem-solving."
- Customize your resume: tailor your resume according to the customer service position you’re applying for. Highlight the skills and experience that are most relevant to the position.
- Check your resume for errors and seek help from a professional Make sure you proofread your resume prior to uploading it to ensure there are no errors. If you need help look into professional help at Pro Resume Writers Brisbane.
If you follow these guidelines, you can create your resume for customer service that effectively highlights your experience and expertise. Keep in mind to make your resume specific to the specific job you’re applying for and check it for errors before submitting it. Pro Resume Writers Brisbane can also assist in creating a professional resume that showcases your talents and expertise.
